Employee benefits have grown far beyond healthcare and retirement to become more robust, holistic, and better suited for today’s workforce. While pensions may no longer be commonplace, expanded benefits —  fertility, adoption, wellness programs, continuing education stipends and, yes, commuter benefits — are increasing in popularity among both employers and employees. 
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At Jawnt, we know that commuter benefits programs can solve the real-world problems that real organizations are facing today: 

• unpopular return-to-office mandates, 
• difficulty hiring and retaining talent, 
• demand for parking that outstrips supply, and 
• concern for their impact on the environment. 

What we didn’t know, however, was the baseline sentiment and experience of real HR professionals. What’s a reasonable enrollment percentage? What kind of benefits are most popular? Which ones are employees most excited about? Who is subsidizing transit? What are the biggest hurdles to implementing commuter benefits? To find our answers, we surveyed over 400 HR professionals from across the country, and you can download the full report right here. 

We think the insights we’ve gathered in this report will find use outside of the Jawnt offices. Whether you’re an employee pitching leadership on the value of a subsidized bus pass, an HR team trying to reduce company carbon emissions, or a transit provider researching what employers want out of institutional fares, we think the information in this report will help build benefits programs that are valuable to employees, sustainable for HR, and indispensable to employers. (And if you ever have questions, we’re just an email away.)

Welcome to our 2024 State of Commuter Benefits Report. We hope this data sheds valuable light on the commuter benefits landscape in 2024, and we look forward to seeing you again in 2025.

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